Refund policy
Order Cancellation:
We understand that sometimes things change! If you wish to cancel your order, you have up to 24 hours from the time of purchase to do so. After this time, our processing and production of your order will begin, and cancellations will not be possible. Please contact our customer service team immediately if you need to cancel within the first 24 hours.
100% Happiness Guarantee:
We are committed to your satisfaction. If you are unhappy with your purchase for any reason, you are covered by our 100% Happiness Guarantee. We believe in our products and their quality so much that we offer a full refund in case you are not happy with it—no questions asked. Simply reach out to us within 14 days of receiving your order, and we'll process your refund promptly.
Returns & Exchanges:
At Animal Parc Apparel, we accept returns and exchanges within 14 days of receiving your order. But due to the nature of every product being produced individually, we encourage you to carefully review your order before finalizing your purchase. If you have any questions about sizing, color, or product details, please reach out to our customer service team before placing your order, and we will be happy to assist you.
We appreciate your understanding of this policy and thank you for choosing to shop with us. For questions or concerns, please feel free to contact us at info@animalparcapparel.com.